Cookie Policy

This Cookie Policy explains how Lucky Cow Bingo Casino uses cookies and similar technologies when you visit our website (the “Site”). It describes what cookies are, why we use them, the types of cookies we may set (or allow our partners to set), and how you can manage your preferences.

This policy should be read alongside our main privacy information and site terms (see our Lucky Cow Bingo Casino page for related links and updates).

What cookies are - and why they matter

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help the site recognize your device, remember key choices (like language or login status), and support important features such as account security, payments, and fraud prevention.

Some cookies last only while your browser is open (session cookies). Others remain for a set period or until you delete them (persistent cookies).

How we use cookies to keep the Site running smoothly

We use cookies to support:

• Functionality - so pages load correctly, features work as expected, and your preferences can be remembered
• Security - to help detect unusual activity, prevent abuse, and protect your account
• Performance - to understand whether pages load quickly and reliably, and to reduce errors
• Analytics - to learn how visitors use the Site so we can improve navigation, content, and user journeys
• Marketing and personalization - to show you more relevant messaging, measure campaign effectiveness, and limit repeated ads where applicable

Cookies do not typically contain information that directly identifies you by name, but they may include online identifiers such as a device ID or browser ID. Where cookie data can be linked to you (for example, when you are logged into your account), it will be treated as personal data and handled in line with applicable data protection laws.

Cookie types we may use

Different cookies do different jobs. The categories below explain how they generally work on our Site.

Essential cookies - the non-negotiables for access and safety

These cookies are necessary for the Site to function and cannot be switched off in our systems. They enable core actions like navigating pages, logging in, depositing and withdrawing, maintaining session integrity, and applying security controls.

If you block essential cookies, parts of the Site may not work, and some services may be unavailable.

Functional cookies - your settings, remembered

Functional cookies allow the Site to remember choices you make to improve your experience. For example, they may store preferred settings (such as display options) or help maintain a smoother experience across pages.

Disabling these cookies may mean you need to reselect preferences each time you return.

Performance and analytics cookies - what’s working (and what needs fixing)

These cookies help us understand how the Site is used - which pages are visited most often, how users move through the Site, and whether any pages generate errors. This data is used to improve speed, stability, and usability.

Analytics cookies typically collect aggregated information and are used to enhance the overall experience rather than identify you directly.

Marketing cookies - tailored messages and smarter measurement

Marketing cookies may be used to deliver advertising and communications that are more relevant to you and your interests. They can also help measure the effectiveness of campaigns and manage how often you see certain promotions.

In some cases, these cookies are set by third parties (for example, advertising or measurement partners) and may be used to build a profile of your interests across different websites. Where required, we will ask for your consent before placing these cookies.

Third-party cookies and services we may rely on

Some features on the Site may involve third-party tools that set or read cookies (or use similar technologies). These may include providers that support:

• Website analytics and performance monitoring
• Fraud prevention and security checks
• Payment processing and anti-chargeback controls
• Advertising delivery, conversion tracking, and campaign measurement

Third parties operate under their own privacy and cookie policies. We recommend reviewing those policies to understand how they use cookies and what choices they offer.

Consent - how cookie choices are handled

Where required by law, we request your consent before placing non-essential cookies (such as analytics and marketing cookies). You can usually manage these choices through the cookie banner or preference controls shown when you first visit, and you may be able to revisit and adjust choices later via the Site’s cookie settings where available.

If you do not consent to certain cookie categories, the Site will still be accessible, but some features, personalization, or measurement may be reduced.

How to manage, disable, or delete cookies in your browser

You can control cookies through your browser settings. Most browsers allow you to:

• Block all cookies or only third-party cookies
• Delete existing cookies
• Set rules for specific websites
• Receive warnings before cookies are stored

Below are common pathways (names may vary by browser version):

• Chrome - Settings - Privacy and security - Cookies and other site data
• Safari - Settings/Preferences - Privacy - Manage Website Data
• Firefox - Settings - Privacy & Security - Cookies and Site Data
• Edge - Settings - Cookies and site permissions - Cookies and site data

If you choose to disable or delete cookies, you may need to re-enter login details more often, and some tools (including account-related features) may not function correctly.

What happens if you block cookies - real-world impact on site features

Blocking cookies can affect key parts of the experience, such as:

• Staying signed in during a session
• Completing account verification or security checks
• Saving preferences and viewing the Site in your preferred format
• Payment and cashier functionality, depending on the protections required by our systems and partners
• Accurate tracking of site performance issues, which can slow down improvements

For the smoothest experience, we recommend allowing essential cookies and only restricting other categories if you are comfortable with the trade-offs.

Policy updates - keeping pace with technology and regulations

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the policy content accordingly. If changes are significant, we may provide additional notice through the Site.

Questions or privacy requests - how to reach us

If you have questions about this Cookie Policy or how we handle privacy-related matters, contact our support team at support@luckycowbingo.com.